Shipping policy

FREE SHIPPING

Gräffenberg offers complimentary shipping on all orders.

We dispatch all orders within 1-2 business days after being placed

Once your order has been delivered to the courier, you will receive a confirmation email with a tracking number and delivery details.

INTERNATIONAL SHIPPING  

Please note that recipients have the option to pay duties and taxes upfront at checkout or upon delivery, based on your country. 

All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, which means that taxes and duties are included in the final price.

All International orders are shipped with DHL or UPS. In case you have any questions regarding your shipment, you can always contact care@graffenberg.co

EUROPE | 1 - 2 business days*

USA | 2 - 3 business days*

ASIA | 3 - 4 business days*

*Once your order has been delivered to the courier